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Here you will find an overview of the most frequently asked questions. You can also write to us at any time using the contact form or directly by email. We look forward to your request!

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Where do your mushrooms come from? Are they organic?

We grow all of our mushrooms ourselves in Austria (Chaga from Finland). From the growing substrate to the gentle extraction process, everything is controlled and certified organic.

You get the full active ingredient spectrum of medicinal mushrooms as capsules or in highly concentrated liquid extracts.

How do the capsules and liquid extracts differ?

Mushroom powder (capsules) are dried mushrooms that have been finely ground.

Mushroom extracts are extracts from powders. The active ingredients are extracted from it using water and alcohol. They contain higher concentrations of bioactive compounds and are better tolerated.

Are the products also suitable for children and pregnant women?

We recommend our products for children aged 6 and over, initially at half the dosage.

We recommend that pregnant and breastfeeding women consult their doctor. There are very different recommendations on this.

The GFVS writes, for example:
"Of course, medicinal mushrooms can also be taken during pregnancy. Especially in times of exceptional stress, it makes sense to strengthen the organism. Not only the mother is supplied with valuable and extra-needed trace elements, vitamins, fiber, etc., but also the child. Several medicinal mushrooms promote oxygen absorption in the blood, blood circulation, healthy sleep, help with edema, increase performance and stress tolerance, etc... There are no concerns whatsoever during breastfeeding. A strong immune system is always needed and allergy prevention is very likely in the child. The GfH has received positive feedback such that the infant did not become ill for more than a year, and this is attributed to the mother's medicinal mushroom intake."

Can several mushroom products be taken at the same time?

YES! The combination of mushrooms can even complement/enhance the effects.

Can I take medicinal mushrooms with my medication?

If you are already taking other NEM (food supplements), you basically don't have to worry about anything. Medicinal mushrooms as adaptogens are well tolerated and can be combined.

If you take medication, we recommend playing it safe. It's best to talk to your doctor or alternative practitioner. You should be particularly careful with blood thinners and immunosuppressants!

Are the products vegan?

Yes, all of our products are vegan!

Questions about shipping

You can find information about shipping at the following link: Shipping information

We ship throughout Europe with DHL.

Payment methods & discounts

Simple & secure - You can pay with us by invoice, Paypal, Klarna, Visa, Mastercard, Sofortüberweisung, Apple Pay and Google Pay.

If something doesn't work, please write to us at any time!

If you have received a discount code, you can enter it directly on the payment page under “Discount code” on the right and then press the Apply button.

Cancellation & returns

You have the right to cancel the contract within fourteen days without giving reasons.
In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post in a package or email).

The return address (at your own expense) is:

Mountain shipping
c/o smaints
Theresienstr. 10
04129 Leipzig

Further information:

I would like to recommend or resell your products

As a naturopath, doctor or reseller, would you like to buy from us, test the products yourself or recommend them to your clients and customers?

Please contact us directly with your inquiry.

Important : Please also let us know your VAT ID number.

Optionally, we have an exciting partner/affiliate program with attractive commissions for referrals. You will be happy to receive more information on this upon request.

We offer:
-innovative, effective and high-quality medicinal mushroom products
-Attractive partner program and attractive B2B conditions
-Payment on account
-individual advice and advertising material

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